PAC Code: Keep Your Number When You Switch
Your PAC code lets you keep your phone number when switching to a new network. Here's how to get one in under 2 minutes.
Important
Do NOT cancel your contract manually. If you cancel before transferring your number, you will lose it permanently. The switch process handles the cancellation for you.
Check your early termination fees
Text INFO to 85075 to check for early termination fees or outstanding handset costs before requesting a PAC. This is free and won't trigger any changes to your account.
How to Get Your PAC Code in 3 Steps
Text PAC to 65075
Send a free text saying PAC to 65075 from the phone with the number you want to keep. You'll get your PAC code by text within a minute.
Give PAC to Your New Network
When you sign up with your new network, give them your PAC code. You can usually do this online, in-store, or by phone.
Wait 1 Working Day
Your number will transfer within 1 working day. You'll get a text when the switch is complete. Your old contract is automatically cancelled.
