My Mobiles

Menu

Phones Tablets Smartwatches Brands Networks Coverage Vouchers SIM Only News PAC Code Guides Top Up Guides
Type to search phones, brands, and deals
esc to close

VOXI Top Up: How Plans, Payments and Credit Work

VOXI does not work like a pay-as-you-go top-up: you pay for a 30-day plan by card and it renews automatically.

VOXI 30-day plans Updated November 2026
Manage your VOXI plan

Opens the official VOXI sign-in page. Sign in to choose or change your plan, update your card or add credit.

Or: Use a voucher

VOXI does not work like a pay-as-you-go top-up: you pay for a 30-day plan by card and it renews automatically. You add a card to your online account, pick a plan, and VOXI takes the payment every 30 days, when your data, calls and texts refresh. There is no contract, and you can opt out at any time. VOXI is run by Vodafone and uses The Nation's Network, the combined Vodafone and Three network.

You only need credit for a few things the plan does not cover: calls to premium-rate numbers, international calls, and roaming in countries outside VOXI's Europe Zone. You add credit by signing in to your account. To see how much data you have left and when your plan refreshes, sign in at voxi.co.uk. VOXI's help pages list no shortcode for topping up or checking a balance. Prepaid vouchers sold with VOXI SIMs in shops only pay for the first month of a new plan. They cannot be used to top up later.

If you stay on the same VOXI plan month after month, compare it with other SIM-only deals before your next renewal. To move to another network and keep your number, get your VOXI PAC code first. This guide covers how paying works, how to change or stop a plan, when you need credit, how prepaid vouchers work, current plan prices and the most common questions.

How to pay for and manage VOXI

Everything on VOXI is paid by card through your online account. These are the four ways money reaches a VOXI account, and what each one is for.

Recommended

Pay for your plan online

Sign in at voxi.co.uk, add a valid payment card and choose a 30-day plan. VOXI takes the first payment and then charges the same card every 30 days, when your plan and any extras refresh. To change your card, sign in and go to 'Payments'. To change your plan, go to 'My plan'. The new plan starts when your current 30-day plan ends, and you cannot refresh a plan early. If you joined VOXI in a shop, sign in and add a card before your first 30 days are up, or you will be opted out.

Sign in to VOXI

2

Automatic renewal every 30 days

You do not need to do anything to keep your plan running. Every 30 days VOXI takes payment for the next month and refreshes your data, calls and texts. If a payment fails, you keep your plan benefits for 2 more days. VOXI tries to take the payment once a day, 3 times in total. If none of the attempts goes through, you are opted out on day 3. Updating your card or adding money to your bank account before then keeps the plan running. To stop renewing, sign in and opt out under 'My plan'. The plan then ends when its 30 days are over.

3

Add credit for extra charges

Credit is optional on VOXI. It pays for things the plan does not include: premium-rate numbers, international calls from the UK, and roaming in countries outside the Europe Zone that no roaming pass covers. Add it by signing in to your VOXI account. If you have no credit, you cannot call premium-rate numbers, so there is no risk of an unexpected bill. For regular international calls, VOXI offers a 100 international minutes extra for £6.50. If you use up your plan data, you can buy a 1GB data extra for £3 instead of waiting for the plan to refresh.

Prepaid voucher (new SIMs only)

Some shops sell a VOXI SIM with a prepaid voucher that pays for the first month of a plan. VOXI's partner retailers are most shops that offer ePay, Payzone or PayPoint services. The voucher number is printed on your receipt. To use it, go to the activation page at voxi.co.uk/voucher, enter the 10-digit SIM number and your 12 or 14-digit voucher number, then choose your plan. A voucher can only pay for a plan of the same price, cannot part-pay a plan, and expires 12 months after purchase. It cannot be used to renew a plan or add credit later. From the second month you pay by card.

VOXI plans and prices

VOXI's current 30-day plans. Prices and allowances change, and some are limited-time offers, so check voxi.co.uk before you choose.

VOXI £10 plan

Unlimited Social Media. 60GB is a 3x data offer ending 30 September 2026, then 20GB. Price as of 2026-09-23.

£10

30 days

Data
60GB
Minutes
Unlimited
Texts
Unlimited

VOXI £12 plan

Unlimited Social Media and Music. Price as of 2026-09-23.

£12

30 days

Data
25GB
Minutes
Unlimited
Texts
Unlimited

VOXI £15 plan

Unlimited Social Media, Music and Video. 140GB is a 4x data offer ending 30 September 2026. Price as of 2026-09-23.

£15

30 days

Data
140GB
Minutes
Unlimited
Texts
Unlimited

VOXI £20 plan

Unlimited Social Media, Music and Video. Price as of 2026-09-23.

£20

30 days

Data
100GB
Minutes
Unlimited
Texts
Unlimited

VOXI £35 plan

Unlimited data, subject to VOXI's Acceptable Use Policy. Price as of 2026-09-23.

£35

30 days

Data
Unlimited
Minutes
Unlimited
Texts
Unlimited

Bundle pricing and allowances are indicative and may change. See the VOXI website for the most current details.

Paying for the same VOXI plan every month?

VOXI plans run month to month with no contract. If you keep the same plan for a long time, compare it with SIM-only deals on other UK networks, including longer contracts, before your next renewal. You can keep your number with a PAC code.

See SIM-only deals Compare VOXI plans

VOXI payments and top-up FAQs

Do I need to top up VOXI?
Not for your plan. VOXI is a monthly subscription: you add a card to your online account, pick a plan and are charged every 30 days. You only need credit to call premium-rate numbers, make international calls or roam in countries outside VOXI's Europe Zone. Add credit by signing in to your VOXI account.
How do I pay for VOXI?
Create an account at voxi.co.uk, add a valid payment card and choose a plan. VOXI takes payment every 30 days, when your plan and extras refresh. To change your card, sign in and go to 'Payments'. VOXI says plan prices are locked, so your plan stays at the same monthly price.
How do I change my VOXI plan?
Sign in to VOXI and go to 'My plan'. The new plan starts once your current 30-day plan ends. You cannot refresh a plan early, so if you run out of data before then, buy a data extra (1GB for £3) instead.
What happens if my VOXI payment fails?
You keep unlimited social data and your other VOXI benefits for 2 days. VOXI tries to take the payment once a day, 3 times in total. If the payment still has not gone through, you are opted out on day 3. Update your card or add money to your bank account before then to keep your plan.
How do I check how much data I have left on VOXI?
Sign in to VOXI. Your account shows how much data you have left and how long until your plan refreshes. VOXI also tells you when you have used 80% and 100% of your plan data. VOXI's help pages do not list a shortcode for checking data or balance.
Can I use a voucher to top up VOXI?
No. VOXI prepaid vouchers come with a new SIM from partner shops and only pay for the first month of a plan. You enter the 12 or 14-digit voucher number with your SIM number on the activation page at voxi.co.uk/voucher. A voucher must match the price of the plan you choose, cannot part-pay a plan and expires 12 months after purchase. After the first month you pay by card.
What happens if I stop my VOXI plan?
Opt out under 'My plan' and the plan will not renew. It ends when its 30 days are over. You can reactivate it with 'Stay with plan' while it is still active, or opt in to any plan later. Without a plan, VOXI says you can still use the SIM on a pay-as-you-go basis from credit at its standard charges (for example 30p a minute for UK calls), but you lose unlimited social data and the other plan benefits.
What does Unlimited Social Media on VOXI include?
Every VOXI plan includes unlimited use of Snapchat, Instagram, WhatsApp, Facebook, X, Pinterest and Facebook Messenger in the UK without using your data. TikTok is not part of it: it sits in Unlimited Video, with YouTube, Netflix, Prime Video and My5, on plans from £15. Unlimited Music (Spotify, Apple Music, Amazon Music, Deezer, TIDAL and Primordial Radio) comes on plans from £12. You need some general data left to keep these working, and voice and video calls in those apps use your data.
Can I use my VOXI plan abroad?
In Ireland, the Isle of Man, Iceland and Norway your plan works without extra cost, with data capped at your plan allowance or 20GB, whichever is less. For the rest of VOXI's Europe Zone you need a European Roaming Pass: 1 day £2.60, 2 days £4.80, 8 days £15 or 15 days £20. Outside Europe, a Global Roaming Pass costs £16 for 8 days or £26.60 for 15 days. Anywhere a pass does not cover, you pay standard charges from credit. Unlimited Social Media, Music and Video do not apply abroad.
Does VOXI include 5G and eSIM?
Yes. VOXI says all its SIM-only plans are 5G-ready, so a 5G phone can use 5G where there is coverage. Every plan is also available as an eSIM on compatible phones, which VOXI says can get you connected in as little as 10 minutes.
Can I keep my number when I join or leave VOXI?
Yes. To join VOXI with your old number, get a PAC code from your current network (not needed from Vodafone or Talkmobile), sign in to VOXI and enter it in the 'transfer number' section. To leave VOXI and keep your number, get your VOXI PAC code and give it to your new network.