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How to Top Up EE Pay As You Go

Topping up an EE Pay As You Go SIM is straightforward, and there are five ways to do it: online through your EE account, in the My EE app, with a top-up voucher from a UK shop, in person at an EE store or partner retailer, or by setting up auto top-up so credit is added on a schedule.

EE PAYG Min top-up £5 Updated May 2026

Topping up an EE Pay As You Go SIM is straightforward, and there are five ways to do it: online through your EE account, in the My EE app, with a top-up voucher from a UK shop, in person at an EE store or partner retailer, or by setting up auto top-up so credit is added on a schedule. EE is one of the four UK mobile network operators (MNOs), so unlike the MVNOs that run on its mast network, you are paying EE directly when you top up. That matters in practice: EE PAYG users get the network's full 4G and 5G coverage, the largest 5G footprint in the UK, and direct access to EE's customer service, retail stores and EE Pack pricing. The trade-off is that EE PAYG can sometimes work out a little more expensive than equivalent allowances on an MVNO using the same EE masts.

PAYG users on EE can either spend credit pay-per-use, where you are charged per minute, text and MB at standard PAYG rates, or convert credit into an EE Pack, which is a 30-day bundle of data, minutes and texts that usually offers far better value than paying as you go. Packs include 5G access on supported phones at no extra cost, plus EU roaming within fair use limits on the higher tiers. Credit on EE PAYG lasts 6 months from your last top-up, so you only need to add a small amount twice a year to keep the SIM and number active.

If you find yourself topping up the same amount every month, switching to a SIM-only contract almost always works out cheaper for the same allowance, and you can keep your current number by getting a free PAC code from EE first. This guide walks through every top-up option, the current Pack pricing, voucher locations and the most common questions EE PAYG users have.

How to top up EE

There are five ways to add credit to a EE PAYG SIM. Pick whichever suits you - they all credit your number within a minute.

1

Top up EE online

The fastest way to top up EE is on the EE website. Go to ee.co.uk/topup, enter the EE mobile number you want to top up, choose an amount between £5 and £50, and pay by debit or credit card. Credit is usually applied within a minute and you do not need to log in or have an account to top someone else up. If you have an EE account, signing in lets you save card details, view your top-up history and convert credit into a Pack in the same flow. Online top-up accepts Visa, Mastercard and Maestro, plus PayPal at most checkout pages. There is no fee for topping up online and you can top up your own number or someone else's by entering their mobile number instead.

Visit EE top-up page

2

Top up via the My EE app

The My EE app is the most convenient option if you top up regularly. Download My EE from the App Store or Google Play, sign in with the mobile number you want to manage, and tap Top Up on the home screen. You can pay with a saved card, Apple Pay or Google Pay, and credit is applied straight to the number. The app also lets you choose any current EE Pack, see exactly how much data, minutes and texts you have left, set up auto top-up, and switch packs from one month to the next. For most EE PAYG users, the app is the easiest way to manage everything from one screen rather than going back to the website each time.

3

EE top-up voucher

EE top-up vouchers are sold at thousands of UK shops and let you add credit to your number without using a bank card. Vouchers come in £5, £10, £15, £20, £30, £40 and £50 amounts. To redeem, dial 150 from your EE phone, choose the top-up option, and enter the 16-digit voucher code from your receipt. You can also redeem vouchers online at ee.co.uk/topup or through the My EE app by selecting the voucher option and entering the code. Vouchers do not expire on the receipt, so you can save one for later, but once redeemed your credit follows EE's standard expiry rules. Vouchers are useful if you do not have a bank card, want to give credit as a gift, or need to top up a phone that is not yours.

£5 £10 £15 £20 £30 £40 £50
4

Top up in store

Most major UK retailers stock EE top-ups, either as printed vouchers or as electronic top-ups loaded directly to your number at the till. Tell the cashier your mobile number and the amount, pay in cash or card, and credit is applied automatically. EE branded stores can also take top-ups in person and help you choose a Pack. Convenience is the main benefit - you can top up while doing your weekly shop without needing internet access.

5

Auto top-up

Auto top-up adds a fixed amount of credit to your EE PAYG number on a regular schedule, paid from a saved debit card. You can set it to top up a specific amount every month, or to top up automatically when your balance drops below £2. Set it up in the My EE app or your online account under Top Up settings. You can pause or cancel auto top-up at any time from the same screen. This is useful if you rely on your phone for emergencies and do not want to risk running out of credit, or if you renew the same Pack every month and want it to happen without you thinking about it.

Where to buy EE top-up vouchers

EE top-up vouchers are sold at most major UK retailers. Look for them at the till, the customer service desk, or any PayPoint counter.

Post Office Tesco Sainsbury's ASDA Co-op Morrisons WHSmith PayPoint shops Cash machines (selected ATMs)

EE PAYG bundles

A snapshot of the most common 30-day bundles. Always check EE's website for the latest pricing before topping up.

Bundle Price Data
EE Pack 1GB £10 1GB
EE Pack 5GB £15 5GB
EE Pack 15GB £20 15GB
EE Pack 50GB £25 50GB
EE Pack Unlimited £35 Unlimited

Bundle pricing and allowances are indicative and may change. See the EE website for the most current details.

Tired of topping up every month?

If you find yourself buying a £15 or £20 EE Pack every month, a SIM-only contract usually works out cheaper for the same data and minutes - often by £5 to £10 a month. Compare current SIM-only deals on EE and other UK networks, including rolling 30-day plans you can leave any time.

See SIM-only deals Compare EE plans

EE PAYG top-up FAQs

How long does my EE PAYG credit last?
EE PAYG credit lasts for 6 months from the date you last topped up. Any top-up resets the clock, so if you top up at least once every 180 days your credit and number stay active. If you do not top up within 6 months, EE may suspend the SIM and eventually recycle the number.
Can I top up someone else's EE PAYG SIM?
Yes. On the EE website or in the My EE app, choose Top Up and enter the EE mobile number you want to top up. You do not need to be logged in to that account, and the credit is applied immediately. You can also buy a voucher and pass on the 16-digit code, which they can redeem themselves.
What is the minimum top-up amount on EE?
The minimum top-up on EE is £5, whether you are paying online, through the app, with a voucher or in store. There is no maximum top-up in a single transaction, but EE applies a credit cap on each account for fraud-prevention reasons.
How do I check my EE PAYG balance?
Dial 150 from your EE phone for an automated balance update at no charge, or open the My EE app and your balance, allowance and Pack expiry are shown on the home screen. You can also text BALANCE to 150 free of charge.
Will my EE PAYG bundle auto-renew?
Yes, EE Packs are set to auto-renew by default as long as you have enough credit on your account when the Pack expires. If you do not want it to renew, turn off auto-renew in the My EE app or by dialling 150 and following the prompts. Auto-renew failing because of low credit will not charge a fee, it just means you fall back to standard PAYG rates until you top up again.
Can I get 5G on an EE PAYG SIM?
Yes, 5G is included on EE Packs at no extra cost where 5G coverage is available, provided you have a 5G-capable phone. Standard pay-per-use PAYG is 4G only on most plans. EE has the largest 5G footprint of any UK MNO.