Back Market Review

Overview

Back Market is a French-founded online marketplace for refurbished electronics, launched in 2014 and now operating across 16+ markets with approximately 17 million customers globally. The UK arm trades as Back Market UK Ltd, registered in Bristol.

Unlike single-retailer refurbished sellers, Back Market operates a pure marketplace model connecting buyers with over 2,700 vetted professional refurbishers. Multiple sellers compete on the same product listing, naturally driving prices down. Only one in three seller applicants is accepted onto the platform, and all must meet a 25-point quality standard covering hardware, software, cosmetics, and battery health.

All phones are sold SIM-free and unlocked with a 30-day no-fault return guarantee and 12-month warranty. Devices are graded across four tiers: Premium, Excellent, Good, and Fair, with customers consistently reporting that devices arrive in better condition than the listed grade suggests. Back Market has raised over one billion dollars in funding and was valued at 5.7 billion dollars as of 2022.

Delivery

Free delivery on all orders. Typical delivery time is 2-5 working days, though many customers report receiving devices within 48 hours. Delivery is handled by the individual seller, so times can vary.

Cashback & Offers

Back Market is listed on both TopCashback and Quidco. First-order discount codes of around ten pounds off orders over one hundred pounds circulate regularly through affiliate channels. A dedicated Good Deals section offers ongoing promotions.