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Vodafone

Vodafone Review

Vodafone is one of the world's largest telecommunications companies and a founding pillar of the UK mobile industry. The company made history in 1985...

Network Info

3.8/5

Major Network

5G Ready

7,797
Total Deals
37
Phones Available
£13.00
Cheapest Contract/mo

Pros & Cons

Pros

  • Strong nationwide coverage with 4G reaching over 99% of UK homes, second only to EE
  • Pioneer of 5G Standalone technology in the UK with the 5G Ultra service
  • 5G roaming available in more European locations than any other UK network
  • Vodafone-Three merger backed by 11 billion pounds of investment promises significant future improvements

Cons

  • Customer service has historically been a weak point, receiving more complaints per customer than other major networks
  • EU roaming charges of 2.25 pounds per day on standard plans, only free on premium Xtra plans
  • Pricing can be confusing with multiple plan tiers and add-on options

Overview

Vodafone is one of the world's largest telecommunications companies and a founding pillar of the UK mobile industry. The company made history in 1985 when it carried the UK's first ever mobile phone call, and has since grown into a global giant operating in dozens of markets worldwide. In the UK, Vodafone has maintained a strong presence as a premium network, consistently ranking among the top operators for coverage and technology innovation.

In 2025, Vodafone UK completed its transformative merger with Three to form VodafoneThree, creating the UK's largest mobile operator by subscriber numbers. The combined entity has committed to investing 11 billion pounds over ten years to upgrade the UK's mobile infrastructure, with a focus on expanding 5G coverage and eliminating coverage gaps. While both brands continue to operate independently, the shared network infrastructure is already delivering measurable improvements for customers of both networks.

Vodafone was a pioneer in 5G Standalone technology in the UK, launching its 5G Ultra service as the country's first consumer-facing standalone 5G network. The network offers strong coverage nationwide, with 4G reaching over 99% of UK homes and 5G available in a growing number of cities and towns. Vodafone positions itself as a technology-forward network with a focus on innovation, offering features like 5G roaming in more European locations than any other UK operator.

Coverage & Speed

Vodafone's coverage is among the best in the UK, with 4G reaching over 99% of homes and a growing 5G footprint. The network ranks second behind EE for overall coverage reliability and is particularly strong along major transport corridors following targeted upgrades to motorways and A-roads. The Three merger further strengthens Vodafone's coverage position.

99%
4G Coverage
Yes
5G Ready

Plans & Pricing

Vodafone offers a range of plans across standard and Xtra tiers. Xtra plans include additional benefits like inclusive roaming, entertainment subscriptions, and priority network access. The pricing structure sits between Three's budget positioning and EE's premium pricing.

Roaming

Vodafone's roaming offering is tiered by plan level. Standard plans charge 2.25 pounds per day to use your UK allowance in 51 European destinations, with a 25GB fair usage cap. Xtra plans with four or more Xtra benefits include free EU roaming, and unlimited data Xtra plans extend free roaming to an additional 32 worldwide destinations. Vodafone offers 5G roaming in 193 European locations, more than any other UK network, which is a notable advantage for customers with compatible devices. A 62-day roaming limit within a 4-month period applies to prevent permanent roaming.

Our Verdict

Vodafone is a strong all-round network that excels in coverage breadth and technological innovation. Its position as the UK's first consumer 5G Standalone operator and its unmatched 5G roaming reach across Europe demonstrate a genuine commitment to staying at the cutting edge. The merger with Three creates the UK's largest mobile operator and promises substantial infrastructure investment that should benefit customers for years to come.

The network's persistent weakness is customer service. Despite improvements, Vodafone continues to attract more complaints than its peers, and satisfaction with complaint resolution remains below the industry average. The tiered plan structure can also be confusing, with the best benefits like free roaming locked behind premium Xtra plans. Standard plan customers may feel they are paying close to premium prices without receiving the full premium experience.

Vodafone represents a solid choice for users who want strong coverage without paying EE prices, and the Xtra plans offer genuine value for those who will use the bundled benefits. The satellite connectivity plans and ongoing network investment suggest Vodafone is building for the long term. However, until customer service improves meaningfully, the network will continue to be held back from truly challenging EE for the top spot in overall satisfaction.

Quick Specs

Type Major Network
Pay Monthly Pay monthly phone contracts are available on 24-month and 36-month terms, with data allowances from modest to unlimited. Standard plans include 5G Ultra access. Xtra plans add premium benefits including free EU roaming, entertainment extras, and a Speed Boost add-on that prioritises data in busy locations like stadiums and train stations.
SIM Only SIM-only plans are available on 1-month rolling and 12-month contracts, with data allowances ranging from small bundles to unlimited. Plans include 5G Ultra access and can be upgraded with Xtra benefits for additional perks.