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Voxi Review
VOXI is a mobile virtual network operator owned by Vodafone, designed primarily for younger, digitally connected users. Launched in 2017, VOXI runs on...
Network Info
4.3/5
MVNO
5G Ready
Pros & Cons
Pros
- Endless Social Media included on all plans, meaning popular social apps do not use your data allowance
- Endless Video streaming on plans with 30GB or more, covering Netflix, YouTube, Amazon Prime, and TikTok
- Flexible 30-day rolling contracts with no credit checks and no mid-contract price rises
- 5G access included at no extra cost on all plans, with speeds that can exceed 150 Mbps in supported areas
Cons
- No free international roaming; European Roaming Passes must be purchased separately, starting at two pounds 25 per day
- Customer service is limited to live chat and social media with no direct phone support, and the AI chatbot can be difficult to navigate
- Vodafone's rural 4G coverage, while improving, still lags behind EE in some countryside areas
Overview
VOXI is a mobile virtual network operator owned by Vodafone, designed primarily for younger, digitally connected users. Launched in 2017, VOXI runs on Vodafone's 4G and 5G network infrastructure, delivering the same coverage and speeds as Vodafone's own customers. The brand has carved out a strong niche in the UK mobile market by offering flexible, rolling 30-day SIM-only plans with no credit checks and no mid-contract price increases.
VOXI's standout feature is its Endless Social Media, which allows users to browse apps like Instagram, WhatsApp, Snapchat, Facebook, TikTok, and X without eating into their data allowance. Plans with 30GB or more also include Endless Video, covering streaming on platforms such as YouTube, Netflix, Amazon Prime Video, and TikTok. These perks, combined with competitive pricing starting at just ten pounds per month, have helped VOXI win the Best Mobile Network award two years running.
The network also supports eSIM technology, giving users the flexibility to activate their plan digitally without waiting for a physical SIM card. With 5G access included on all plans at no extra cost, VOXI delivers a modern, no-frills mobile experience that consistently ranks among the highest in customer satisfaction surveys.
Coverage & Speed
VOXI piggybacks on Vodafone's extensive network, which covers over 99% of the UK population with 4G. 5G coverage is expanding rapidly across major urban areas. In addition, VOXI customers may also benefit from network-sharing agreements that extend coverage further. Rural coverage is generally good, though it can be patchy in some remote areas compared to EE.
Plans & Pricing
VOXI offers a straightforward range of SIM-only plans on rolling 30-day contracts. All plans include unlimited calls and texts, with data allowances ranging from 20GB to unlimited. There are no long-term commitments, and customers can change or cancel their plan at any time.
Roaming
VOXI does not include free international roaming with its plans. To use your phone in Europe, you must purchase a European Roaming Pass, with options ranging from one day for two pounds 25 up to 15 days for 15 pounds. Data usage while roaming is subject to a 20GB fair use policy. For destinations outside Europe, separate roaming add-ons are available at additional cost. This is a notable drawback compared to many competitors that include EU roaming at no extra charge.
Our Verdict
VOXI has established itself as one of the best MVNOs in the UK, and for good reason. Its unique Endless Social Media and Endless Video features genuinely set it apart from competitors, offering real value for users who spend significant time on social platforms and streaming services. The combination of Vodafone's reliable network, 5G access, and flexible 30-day contracts makes it a compelling choice for anyone who values simplicity and freedom.
The main drawbacks are the lack of free international roaming and the absence of phone-based customer support. If you travel frequently within Europe, the cost of roaming passes can add up compared to networks that include EU roaming for free. Similarly, if you prefer speaking to someone on the phone when you have an issue, VOXI's chat-only support model may feel limiting.
Overall, VOXI delivers excellent value for money, particularly for its target audience of digitally connected users. Its consistent top rankings in customer satisfaction surveys and back-to-back Best Mobile Network awards speak for themselves. If you are primarily a UK-based user who relies heavily on social media and streaming, VOXI is hard to beat.