Plusnet Mobile PAC Code
How to get your Plusnet Mobile PAC code, keep your number, and switch networks.
Free. Reply usually within 60 seconds. Code is valid for 30 days.
Do NOT cancel your contract manually
If you cancel your contract before transferring your number, your number will be permanently disconnected and you will lose it. The switching process automatically cancels your old contract once your number has moved.
How to Get Your Plusnet Mobile PAC Code
The quickest way to get your Plusnet Mobile PAC code is to text PAC to 65075 from your Plusnet Mobile phone. You'll receive your PAC code by text within a minute.
If you want to leave Plusnet Mobile and keep your phone number, you need to request a PAC code. The easiest way is to text PAC to 65075 from your Plusnet Mobile phone. You will receive your code via text message within 60 seconds, as mandated by Ofcom.
You can also call 500 from your Plusnet Mobile phone to request your PAC code. Plusnet prides itself on its UK-based call centres, so you will speak to an advisor based in the UK who can help with the process. They may offer you a better deal to stay, but they must provide the PAC code if you ask for it.
Once you have your PAC code, give it to your new mobile provider during the sign-up process. The new provider will manage the number transfer, which usually completes within one working day. Your Plusnet Mobile contract will be automatically cancelled when the switch goes through. If you are on a fixed-term contract, check whether any remaining charges apply before making the switch.
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How to Switch to Plusnet Mobile
Switching to Plusnet Mobile while keeping your existing phone number is a hassle-free process. First, request a PAC code from your current mobile provider by texting PAC to 65075 from your current handset. Your network is required to send you the code within 60 seconds.
Head to the Plusnet Mobile website to browse their SIM-only plans. Plusnet Mobile is known for offering straightforward, competitively priced deals with no hidden extras. They offer both 30-day rolling contracts and longer fixed-term deals. Once you have selected your preferred plan, order your free SIM card and wait for it to arrive by post.
When your Plusnet Mobile SIM arrives, insert it into your phone and follow the activation instructions. Then submit your PAC code to Plusnet Mobile through your online Plusnet account or by calling their UK-based customer services team. The number transfer typically takes one working day to complete. You will have a short interruption in service during the switchover, but your number will then be live on Plusnet Mobile.
Plusnet Mobile STAC Code
To leave Plusnet Mobile without keeping your phone number, you can request a STAC code by texting STAC to 75075 from your Plusnet Mobile handset. The Service Termination Authorisation Code cancels your service without porting your number to another network.
This option makes sense if you have already set up a new number with another provider or if you are consolidating multiple phone lines and no longer need this particular number. The termination process follows the same timeline as a PAC transfer, completing within one working day.
If you have a fixed-term contract with Plusnet Mobile, early termination charges may apply when using a STAC code, just as they would with a PAC code. Also consider whether leaving Plusnet Mobile affects any broadband bundle discount you might be receiving — Plusnet often offers savings when you take mobile and broadband together.
Which Network Does Plusnet Mobile Use?
Plusnet Mobile is a Mobile Virtual Network Operator (MVNO) that uses the EE network to provide its mobile services in the UK. Like BT Mobile, Plusnet is part of the BT Group, which owns EE, so the network arrangement is kept within the same corporate family.
Running on EE's infrastructure gives Plusnet Mobile customers access to the UK's most extensive 4G network, covering over 99% of the population. EE has consistently been recognised for its network speed and reliability in independent testing. Plusnet Mobile customers can also access 5G where available, depending on their plan and device.
Plusnet Mobile differentiates itself through transparent pricing and award-winning UK-based customer service. Their plans are designed to be simple and easy to understand, with no confusing bolt-ons or hidden fees. If you are already a Plusnet broadband customer, you can save money by combining your broadband and mobile, making Plusnet Mobile a smart choice for existing Plusnet households.