My Mobiles

Sky Mobile PAC Code

How to get your Sky Mobile PAC code, keep your number, and switch networks.

Virtual Network (MVNO) Uses O2 Network Updated April 2026

Do NOT cancel your contract manually

If you cancel your contract before transferring your number, your number will be permanently disconnected and you will lose it. The switching process automatically cancels your old contract once your number has moved.

How to Get Your Sky Mobile PAC Code

The quickest way to get your Sky Mobile PAC code is to text PAC to 65075 from your Sky Mobile phone. You'll receive your PAC code by text within a minute.

Family / Multi-line Accounts: If you have multiple numbers (lines) attached to the same account, the text-to-switch service often won't work. In this case, you will need to log into your account online or call customer service to request your PAC.

You can also get your PAC code by:

  • Logging into your account at sky.com/shop/mobile

Your PAC code is valid for 30 days. If it expires, simply request a new one.

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How to Switch to Sky Mobile

To switch to Sky Mobile and keep your current number:

  1. Get your PAC code from your current network by texting PAC to 65075
  2. Choose a Sky Mobile plan and sign up
  3. Give Sky Mobile your PAC code during or after sign-up
  4. Your number will transfer within 1 working day

Sky Mobile STAC Code

If you want to leave Sky Mobile but don't want to keep your phone number, text STAC to 75075. This gives you a STAC code (Service Termination Authorisation Code) that cancels your contract without porting your number.

Which Network Does Sky Mobile Use?

Sky Mobile is a virtual network (MVNO) that uses O2's masts and infrastructure. This means Sky Mobile customers get the same coverage as O2, but Sky Mobile sets its own prices and plans.

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