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Tesco Mobile PAC Code

How to get your Tesco Mobile PAC code, keep your number, and switch networks.

Virtual Network (MVNO) Uses O2 Network Updated July 2026
Text PAC to 65075

Free. Reply usually within 60 seconds. Code is valid for 30 days.

Or: Call 4455 From any phone: 0345 301 4455 Manage online
Compare Tesco Mobile deals at Carphone Warehouse

Do NOT cancel your contract manually

If you cancel your contract before transferring your number, your number will be permanently disconnected and you will lose it. The switching process automatically cancels your old contract once your number has moved.

How to Get Your Tesco Mobile PAC Code

The quickest way to get your Tesco Mobile PAC code is to text PAC to 65075 from your Tesco Mobile phone. You'll receive your PAC code by text within a minute.

Family / Multi-line Accounts: If you have multiple numbers (lines) attached to the same account, the text-to-switch service often won't work. In this case, you will need to log into your account online or call customer service to request your PAC.

To leave Tesco Mobile and keep your phone number, request a PAC code by texting PAC to 65075 from your Tesco Mobile handset. Your PAC code will be sent to you via text message within one minute and is valid for 30 days. Alternatively, you can request your PAC code by calling Tesco Mobile on 4455 from your Tesco Mobile phone or 0345 301 4455 from any other phone. You can also manage your PAC request through the Tesco Mobile app. Once you have the PAC code, give it to your new network when signing up. They will process the number transfer, and your Tesco Mobile account will be closed automatically once complete.

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How to Switch to Tesco Mobile

Switching to Tesco Mobile with your current number is a hassle-free process. First, text PAC to 65075 from your existing network to get your PAC code. You can then choose a Tesco Mobile plan online at tescomobile.com, in a Tesco store, or by calling their sales team. Tesco Mobile offers competitive SIM-only plans, pay-as-you-go options, and phone contracts. When you sign up, enter your PAC code to port your number across. The transfer usually takes one working day to complete. As a Tesco Mobile customer, you can also earn Tesco Clubcard points on your monthly spend, which can be redeemed for money off your shopping or converted into reward partner vouchers.

See Tesco Mobile Deals at Carphone Warehouse

Tesco Mobile STAC Code

If you want to cancel your Tesco Mobile service without taking your number to another network, request a STAC code by texting STAC to 75075 from your Tesco Mobile phone. Your Service Termination Authorisation Code will arrive by text within one minute and is valid for 30 days. Using a STAC code means your phone number will not be transferred — it will simply be retired. This is useful if you already have a new number on a different network or want a fresh start. Note that if you are on a contract with remaining months, early termination charges may still apply when using a STAC code.

Which Network Does Tesco Mobile Use?

Tesco Mobile is a mobile virtual network operator that runs on the O2 network. As a joint venture between Tesco and O2, Tesco Mobile benefits from full access to O2's network infrastructure, providing reliable 4G coverage to approximately 99% of the UK population and 5G in selected areas. One of Tesco Mobile's standout features is its integration with the Tesco Clubcard loyalty programme — customers earn Clubcard points on their monthly mobile bills, adding value for regular Tesco shoppers. Tesco Mobile is also consistently rated highly for customer satisfaction and has won multiple awards for its customer service from Ofcom and independent review organisations.

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Tesco Mobile EE

Tesco Mobile PAC Code FAQ

Will I lose my Tesco Clubcard points if I leave Tesco Mobile?
No, your Tesco Clubcard points are linked to your Clubcard account, not your mobile account. Any points you have already earned will remain in your Clubcard balance after you leave Tesco Mobile. However, you will stop earning points from mobile spend once your account is closed.
Can I switch from Tesco Mobile pay-as-you-go to another network?
Yes, the PAC code process works the same for both pay-as-you-go and contract customers. Text PAC to 65075 from your Tesco Mobile phone, receive your code, and provide it to your new network. There are no early termination fees on pay-as-you-go, though any remaining credit will be lost.
How do I check if I am still in contract with Tesco Mobile?
You can check your contract status through the Tesco Mobile app or by logging into your account on the Tesco Mobile website. Alternatively, call customer services on 4455 from your Tesco Mobile phone. If your minimum term has ended, you can leave without any early termination charges.
Is Tesco Mobile coverage the same as O2?
Yes, Tesco Mobile uses the O2 network, so you will get the same coverage as O2 customers. You can check coverage in your area by entering your postcode into the Tesco Mobile or O2 coverage checker. Both 4G and 5G availability will match what O2 offers in your location.