SMARTY PAC Code
How to get your SMARTY PAC code, keep your number, and switch networks.
Do NOT cancel your contract manually
If you cancel your contract before transferring your number, your number will be permanently disconnected and you will lose it. The switching process automatically cancels your old contract once your number has moved.
How to Get Your SMARTY PAC Code
The quickest way to get your SMARTY PAC code is to text PAC to 65075 from your SMARTY phone. You'll receive your PAC code by text within a minute.
You can also get your PAC code by:
- Logging into your account at smarty.co.uk/login
Your PAC code is valid for 30 days. If it expires, simply request a new one.
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How to Switch to SMARTY
To switch to SMARTY and keep your current number:
- Get your PAC code from your current network by texting PAC to 65075
- Choose a SMARTY plan and sign up
- Give SMARTY your PAC code during or after sign-up
- Your number will transfer within 1 working day
SMARTY STAC Code
If you want to leave SMARTY but don't want to keep your phone number, text STAC to 75075. This gives you a STAC code (Service Termination Authorisation Code) that cancels your contract without porting your number.
Which Network Does SMARTY Use?
SMARTY is a virtual network (MVNO) that uses Three's masts and infrastructure. This means SMARTY customers get the same coverage as Three, but SMARTY sets its own prices and plans.