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Your Co-op Review
Ethical MVNO on EE's network with carbon neutral SIM plans, Fairphone handsets, and Co-op member rewards.
Pros & Cons
Pros
- Full access to EE's network with 99% 4G population coverage and growing 5G
- All plans are carbon neutral with a tree planted for every customer each year
- Flexible 30-day rolling contracts with no minimum term or annual price increases
- Co-op members get a monthly 10% discount voucher for Co-op grocery shops
- eSIM support, Wi-Fi Calling, and 5G included on all plans
Cons
- SIM-only plans are noticeably more expensive than competing EE MVNOs like BT Mobile or Plusnet
- Very limited handset selection with only Fairphone models available
- Customer service is weekdays only with no weekend or evening phone support
- EU roaming data capped at 25GB regardless of plan size
Your Co-op Overview
Your Co-op Mobile is a mobile virtual network operator run by the Midcounties Co-operative, one of the UK's largest independent co-operatives. Previously known as The Phone Co-op, the service has operated since 2009 and runs on EE's network infrastructure, giving customers access to the UK's largest 4G and 5G network.
What sets Your Co-op Mobile apart from other EE MVNOs is its ethical positioning. All SIM bundles are certified carbon neutral, with funds directed to carbon reduction projects and a tree planted for every customer every year. The service also exclusively stocks Fairphone handsets, the modular, repairable smartphones designed to minimise electronic waste, rather than offering the usual lineup of Apple and Samsung devices.
Your Co-op Mobile focuses primarily on SIM-only plans on flexible 30-day rolling contracts, with no minimum term and no annual price increases. Co-op members who link their membership number receive a monthly 10% discount voucher redeemable on a Co-op grocery shop, adding a practical incentive beyond the mobile service itself.
Coverage & Speed
Your Co-op Mobile provides coverage through EE's network, offering 4G to over 99% of the UK population. As an EE MVNO, customers benefit from the same geographic coverage as EE direct customers, though maximum speeds may differ. EE's network consistently ranks as the UK's widest-reaching for both 4G and 5G, making coverage a genuine strength of this service.
Plans & Pricing
Your Co-op Mobile offers SIM-only plans exclusively on 30-day rolling contracts. Data allowances range from 3GB to unlimited, with every plan including unlimited UK calls and texts, 5G access, Wi-Fi Calling, and free EU roaming. No credit check is required for SIM-only plans.
Roaming
Your Co-op Mobile includes free EU roaming across 30 European destinations on all SIM plans. Customers can use their UK minutes and texts as normal, along with up to 25GB of mobile data while abroad. This fair usage cap applies regardless of the plan's UK data allowance. Outside of Europe, roaming charges apply at standard rates.
Our Verdict
Your Co-op Mobile occupies a unique niche in the UK mobile market as an ethically-focused MVNO backed by the strength of EE's network. The carbon neutral certification, tree planting commitment, and exclusive Fairphone partnership give it genuine differentiation in a market where most MVNOs compete purely on price.
The main drawback is value for money. At eleven pounds for 3GB and thirty-nine pounds for unlimited data, Your Co-op Mobile is significantly more expensive than competing EE MVNOs and even some direct EE plans. Customers are effectively paying a premium for the ethical positioning and Co-op member benefits. Whether that premium is worthwhile depends on how much you value the environmental commitments and the monthly grocery discount.
The limited customer service hours and small handset range are also worth considering. If you need weekend support or want a choice of phones beyond Fairphone, other providers will serve you better. However, for Co-op members who prioritise ethical consumption and want reliable EE coverage without a long-term commitment, Your Co-op Mobile delivers on its promise of being mobile with a difference.
Quick Specs
Your Co-op Mobile offers Fairphone handsets on 24-month pay monthly contracts. After 24 months, the monthly price drops to match the standard SIM-only rate. Early termination fees apply during the contract period.
SIM-only plans start at 3GB for eleven pounds per month, rising to 30GB for seventeen pounds, 100GB for twenty-three pounds, and unlimited data for thirty-nine pounds. All plans include unlimited calls and texts, 5G, Wi-Fi Calling, and free EU roaming.