Switch from iD Mobile to EE
Keep your phone number when you switch from iD Mobile to EE. Here's how in 3 simple steps.
Important Warning
Do NOT cancel your contract manually. If you cancel before transferring your number, you will lose it permanently. Your old contract will automatically cancel once the transfer completes.
Pre-Switch Checklist
- Back up your data: Contacts, voicemails, and saved messages won't transfer.
- Unlock your phone: Ensure it's not locked to your old network if you plan to keep using it.
- Check Early Termination Fees: Text INFO to 85075 to see if you'll incur charges for leaving early.
How to Switch from iD Mobile to EE
Get your PAC code from iD Mobile
Text PAC to 65075 from your iD Mobile phone. You'll receive your PAC code by text within a minute.
You can also call iD Mobile on 7777 (or 0333 003 7777 from another phone).
Give your PAC to EE
Sign up for a EE plan and give them your PAC code. You can usually do this online at id.ee.co.uk/login, in-store, or by phone.
Wait 1 working day
Your number will transfer from iD Mobile to EE within 1 working day. You'll get a text when the switch is complete. Your old iD Mobile contract is automatically cancelled.
Transfer Cut-off Times: Submitting your PAC code before 5:30 PM usually means your number will transfer the next working day. Submitting it after 5:30 PM or on weekends/bank holidays will add an extra working day to the process.
Final Bill: You'll receive a final bill from iD Mobile shortly after the transfer is complete. This covers your usage up to the date of the switch.
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Things to Check Before Switching
- Contract status — Check if you're still in contract with iD Mobile. You can switch at any time, but you may need to pay an early termination fee if your minimum term hasn't ended.
- Outstanding balance — If you're paying off a handset, you'll need to settle any remaining balance with iD Mobile.
- Phone compatibility — Make sure your phone is unlocked and compatible with EE's network. Most phones sold since 2015 are unlocked.
- Coverage — Check EE coverage in your area before you switch.
Different Network Coverage
iD Mobile uses the Three network while EE uses EE. Coverage may differ in your area — check coverage before switching.
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